Policies

Terms and Conditions

Changes to These Terms +

Auremanus reserves the right to update or modify these Terms at any time.

Changes become effective immediately upon publication on our website.

Continued use of our services after updates constitutes acceptance of the revised Terms.

Governing Law +

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Privacy Policy +

Use of Auremanus services is also governed by our Privacy Policy, which explains how we collect, use, and store customer information.

In addition, you agree to our Messaging Terms (https://terms.pscr.pt/legal/shop/d3we1w-yg/terms_of_service) and Messaging Privacy Policy (https://terms.pscr.pt/legal/shop/d3we1w-yg/privacy_policy).
By using our services, you acknowledge and agree to our Privacy Policy.

Website Use +

You agree not to:

* misuse the website;
* interfere with website security;
* upload malicious code;
* use automated systems to access the website;
* engage in unlawful activity through our services.

We reserve the right to restrict access where misuse is suspected.

Limitation of Liability +

To the fullest extent permitted by law, Auremanus LTD shall not be liable for:

* indirect or consequential losses;
* lost profits or business interruption;
* delays in shipping or fulfilment;
* damages resulting from misuse of products;
* website interruptions or technical failures.

Our total liability relating to any order shall not exceed the amount paid for the relevant product.

Nothing in these Terms excludes liability where exclusion is prohibited by law.

Content Usage & Social Media +

All Auremanus branding, imagery, website content, graphics, and media remain the property of Auremanus LTD.

Customers may:

* tag Auremanus on social media;
* repost public Auremanus content for non-commercial purposes,

provided that:

* Auremanus is clearly credited;
* branding remains visible;
* content is not altered in a misleading or damaging way.

Commercial use, reproduction, resale, or unauthorised distribution of Auremanus content is prohibited without written permission.

Marketing Communications +

By subscribing to Auremanus communications, you consent to receiving:

* promotional emails;
* SMS notifications;
* launch announcements;
* marketing content;
* service-related notices.

You may unsubscribe at any time using the unsubscribe link or by contacting us.

Our handling of personal information is governed by our Privacy Policy.

Accounts & Subscriptions +

Customers may create accounts or subscribe to receive updates, marketing communications, product launches, and brand news.

You are responsible for maintaining the confidentiality of your account information.

We reserve the right to suspend or terminate accounts that:

* violate these Terms;
* engage in abuse or fraudulent activity;
* interfere with website functionality or security.

Returns & Refunds +

Customers may request a return within 14 days of receiving their order.

To be eligible for a refund:

* items must be unused and in original condition;
* items must include original packaging where possible.

A return processing fee of £5 will be deducted from eligible refunds.

Refunds will be issued to the original payment method once the returned item has been received and inspected.

Auremanus reserves the right to refuse returns that do not meet return requirements.

Shipping +

We currently ship to:

* the United Kingdom;
* European Union countries;
* the United States;
* Canada.

Shipping times are estimates only and are not guaranteed.

Auremanus is not liable for delays caused by:

* customs clearance;
* courier disruptions;
* weather conditions;
* international import processing;
* events outside our reasonable control.

Risk of loss transfers to the customer once the order has been dispatched.

Fraud Prevention & Chargebacks +

Auremanus reserves the right to refuse, cancel, or hold any order suspected of:

* fraudulent activity;
* unauthorised payment use;
* reseller abuse;
* suspicious purchasing behaviour;
* false chargeback claims.

Customers initiating fraudulent chargebacks may be:

* refused future service;
* reported to payment processors or relevant authorities;
* subject to legal recovery of losses and associated costs.

Pricing & Payments +

All prices displayed are in GBP (£) unless otherwise stated.

We accept payments through approved payment providers including:

* Visa
* Mastercard
* PayPal
* Apple Pay
* Stripe

Additional taxes, duties, customs fees, or import charges may apply for international orders and are the responsibility of the customer unless otherwise stated.

Pre-Orders +

Certain products may be offered on a pre-order basis.

Estimated shipping dates for pre-orders are approximate and may change due to manufacturing, supplier, or logistics delays.

By placing a pre-order, you acknowledge and accept that:

* delivery times are estimates only;
* delays may occur outside of our control;
* your order may ship later than initially stated.

If substantial delays occur, Auremanus may contact customers regarding updated timelines or available options.

Company Information +

Auremanus is operated by Auremanus LTD, registered in England and Wales.

Customer support:
Email: shopauremanus@outlook.com

Eligibility to Purchase +

You must be at least 18 years old to place an order through Auremanus.

Individuals under the age of 18 may only purchase products with the permission and supervision of a parent or legal guardian.

By placing an order, you confirm that you meet these requirements.

Products & Availability +

We aim to ensure all product descriptions, images, pricing, and availability are accurate. However, errors may occasionally occur.

We reserve the right to:

* modify or discontinue products without notice;
* limit quantities purchased;
* refuse or cancel orders at our discretion;
* correct pricing or listing errors at any time.

Product colours may vary slightly depending on screen settings and lighting.

Privacy Policies

Information We Collect +

We may collect the following types of personal information:

Personal Details

* full name;
* billing address;
* shipping address;
* email address;
* phone number.

Payment Information

Payments are securely processed through third-party payment providers including:

* Visa;
* Mastercard;
* PayPal;
* Apple Pay;
* Stripe.

Auremanus does not store full card payment details.

Account Information

If you create an account, we may collect:

* login details;
* purchase history;
* saved preferences;
* account activity.

Technical & Device Information

When you use our website, we may automatically collect:

* IP address;
* browser type;
* device information;
* operating system;
* website usage data;
* cookies and analytics information.

Marketing Information

We may collect information relating to:

* email subscriptions;
* SMS marketing preferences;
* interactions with promotional content.

In addition, you agree to our Messaging Terms (https://terms.pscr.pt/legal/shop/d3we1w-yg/terms_of_service) and Messaging Privacy Policy (https://terms.pscr.pt/legal/shop/d3we1w-yg/privacy_policy).

How We Use Your Information +

We use personal information to:

* process and fulfil orders;
* provide customer support;
* manage accounts and subscriptions;
* send transactional updates;
* deliver marketing communications;
* improve website functionality and user experience;
* prevent fraud and unauthorised activity;
* comply with legal obligations.

Marketing Communications +

If you subscribe to our marketing communications, Auremanus may send:

* promotional emails;
* SMS notifications;
* product launch announcements;
* brand updates;
* special offers.

You may unsubscribe at any time by:

* clicking the unsubscribe link in emails;
* following SMS opt-out instructions;
* contacting us directly.

Cookies & Analytics +

Our website may use cookies and similar technologies to:

* improve website performance;
* remember user preferences;
* analyse traffic and engagement;
* personalise content and advertising.

You can control cookies through your browser settings.

Disabling cookies may affect website functionality.

Sharing Your Information +

We do not sell customer personal information.

We may share information with trusted third parties including:

* payment processors;
* shipping and fulfilment providers;
* website hosting providers;
* analytics services;
* marketing platforms;
* fraud prevention providers;
* legal or regulatory authorities where required.

Third parties only receive information necessary to perform their services.

International Customers +

Auremanus ships internationally, including to:

* the United Kingdom;
* European Union countries;
* the United States;
* Canada.

Your information may be processed or stored in countries outside your own jurisdiction where necessary for order fulfilment and business operations.

We take reasonable steps to ensure data protection standards are maintained.

Data Security +

We implement reasonable technical and organisational measures to protect personal information from:

* unauthorised access;
* misuse;
* loss;
* disclosure;
* alteration.

However, no internet transmission or storage system can be guaranteed completely secure.

Your Rights +

Depending on your location and applicable law, you may have rights to:

* access your personal information;
* correct inaccurate information;
* request deletion of your information;
* object to certain processing activities;
* withdraw marketing consent;
* request data portability.

To exercise these rights, contact us at:

supportauremanus@outlook.com

Data Retention +

We retain personal information only for as long as necessary to:

* fulfil orders;
* comply with legal obligations;
* resolve disputes;
* enforce agreements;
* maintain business records.

Children’s Privacy +

Auremanus does not knowingly collect personal information from children under 18 without parental or guardian involvement.

If we become aware that personal information has been provided improperly, we may remove it.

Third-Party Links +

Our website or social media pages may contain links to third-party websites or services.

Auremanus is not responsible for the privacy practices or content of third-party platforms.

Changes to This Privacy Policy +

We may update this Privacy Policy from time to time.

Changes become effective immediately upon publication on our website.

Continued use of our services after updates constitutes acceptance of the revised Privacy Policy.

Contact Information +

For privacy-related questions or requests, contact:

Auremanus LTD
Email: supportauremanus@outlook.com